FAQs
FRequently asked questions
This section answers common questions about our quilt-making services, making it easy to find information quickly.
How do I start designing my custom quilt?
You can begin by contacting us with your ideas, and we’ll guide you through the design process step by step.
Do you sell licensed or trademarked T-shirts?
No. We do not sell or reproduce any licensed, trademarked, or branded apparel. All quilts are made from garments provided by our customers. These may include school shirts, team logos, or brand-name items — but they are customer-owned and repurposed into quilts..
Can I send in any type of clothing?
We primarily work with T-shirts, but sweatshirts, jerseys, and other knit garments are often usable. If you’re unsure, feel free to contact us before sending in items.
What happens if a shirt I send can’t be used?
If a garment is too worn, thin, or damaged, we’ll reach out to discuss options — including replacing it with another shirt or leaving that block blank.
Do you return leftover fabric or unused shirts?
Yes! Upon request, we’ll return any unused portions of your garments with your finished quilt. Otherwise, they will be responsibly recycled.
How long does it take to complete a custom quilt?
Turnaround time typically ranges from 4 to 8 weeks, depending on size and current order volume. Rush orders may be available for an additional fee.
Policies
Custom Work Policy
All quilts are custom-made using garments you provide. Because of this, each project is unique and made-to-order — returns or exchanges are not accepted.
Copyright & Trademark Notice
We do not reproduce or sell any copyrighted or trademarked material. Any logos or designs featured in our quilts come from garments provided by the customer. Our work is a form of upcycling and memory preservation, not merchandise reproduction.
Shipping & Handling
You are responsible for shipping your garments to us. If you are shipping we recommend using tracking. Return shipping of the finished quilt is included in your quote unless otherwise stated.
Care Instructions
Quilts are machine washable on gentle cycle with cold water. Tumble dry low or air dry. Avoid bleach or harsh chemicals.
Discover Our Unique Offerings
This section highlights our standout services.
Custom Creations
Our quilts are tailored to tell your story.
Premium Materials
We use only the finest fabrics for durability and beauty.
Fast Turnaround
Your bespoke quilt, ready sooner than you expect.
Expert Craftsmanship
Every stitch is handled with precision and care.
Endless Customization
Choose colors, patterns, and details to suit your style.
The team at Innovation Quilts turned my vision, my memories, into a work of art!